Client Feedback

Tell Us Your Views

People are at the heart of Camberley Care. Our success in delivering services which support independent living for the elderly, disabled and vulnerable in Frimley and Camberley is entirely down to the contributions of our volunteers.

Camberley Care puts its clients at the heart of everything it does. We use client feedback to help us develop and improve our services. We are always learning and keen to know what works well and what works less well.

Feedback is used to review our services and follow a continuous improvement path.  Please feel free to telephone, email or write to the team with your thoughts on any aspect of our work.

What our clients tell us

  • Mr R. – The Handyman – Fantastic guy. Really really helpful and will use him again.
  • Mrs D – the handyman was so very good and very, very helpful. I am so grateful for the work he did.
  • About the handyman – What a lovely man. Extremely kind and helpful. Would use him again.
  • Mrs I – My mum loves your driving service. All the volunteers are so lovely and kind. Thank you
  • I am so relieved I have a volunteer to take me on my trip. I don’t need to worry anymore. Thank you.
  • Mrs B – In a time of uncertainly in the world, Camberley Care is the shining light, providing a great transport and handyman service
  • Mrs S – I don’t know what we’d do without you
  • Mrs L – Your volunteers are all so good
  • Mrs M – I felt safe this morning getting in and out of my bath for the first time in a long time, after your kind handyman installed a couple of grab rails for me. He was so kind and lovely.
  • Mrs C – You’ve reassured me.  You are all lovely and if everyone was like you the world would be a better place
  • Mrs M – [the Handyman] is lovely, very kind and understanding
  • Mrs P – thanks to all of the drivers who have taken me to appointments over the last few months. I am overwhelmed by everyone’s kindness & I appreciate everything you’ve done to help me.
  • Mrs L – all the office team are so helpful in trying to help with her appointments. They are always so helpful and caring

July 19 Newsletter

Please express my thanks, I really appreciate Camberley Care enabling me to get to Churt and the other classes. This makes a huge difference to me, helping me to
escape the 4 walls I have been stuck in since my illness struck and it helps my mood tremendously and appreciation to the whole team. You all do a wonderful job.

March 22 Newsletter

Such a comfort knowing Camberley Care can help me with transport. Without you, I would be confined to my house. Thank you for all you do.

My last driver was so kind and patient. Nothing was too much trouble.

Christmas 22 Newsletter

The driver was so lovely when they took us to our jabs. They were so patient and could not do enough to make the trip go well. Marvellous service and I love using it. It is a treasure to have this service on my doorstep’

Please pass on our thanks to your Handyman, who was very nice and did a splendid job. We are grateful to Camberley Care.

I’d like to take this opportunity to tell you how invaluable this service is. I really don’t know how we would manage without Camberley Care. We have both had to give up driving at the same time, Camberley Care is our lifesaver.

Christmas 23 Newsletter

Thank you for all your help and kindness, you make life much easier for us.
Don’t know how we would manage without the volunteers with the cars taking
us to our appointments. Also, the friendly people on the telephone when I phone
to book a car. In an uncertain world, you can rely on Camberley Care