Are emails going to Spam?

Do you find some emails are ending up in your spam folders?  If your email application receives an email from an unknown sender it may consider it to be spam. On the other hand, emails from known senders (those already in your Contacts) are far more likely to be accepted as valid. To ensure Camberley Care emails go into your inbox and not into spam folders, please add our email address to your list of known Contacts.

There are many email applications in Windows, MacOS, Android, iPhone, iPad, ChromeOS, Linux, etc. operating systems. Each has different methods for maintaining Contacts.


Adding to your Contacts

Below are instructions for commonly used email applications

  • On a PC desktop – Outlook/Outlook express
    1. Hover over, then right-click on the email address.
    2. Add to Outlook contacts or Add Sender to Address Book
  • On an Android phone
    1. Go to Address Book or Contacts
    2. Add a new contact by using the + button
    3. Type the email address into the email field and save
  • On an iPhone
    1. Go to contacts or use the contacts tab from within the phone app
    2. Press the + at the top
    3. Press the Add email button and add the email address – save
  • In Gmail on a web-browser
    1. Hover over the email address – a window opens
    2. In the top right-hand corner is a head & shoulders symbol for contacts
    3. Click on that symbol to add the contact
  • In Outlook on a web-browser
    1. Hover over the email address – a window opens
    2. In the window is a field for contacts
    3. Click on the symbol to add the contact

Let us know if you have any difficulties.
Sue and Wendy